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By Monte Mccarty

 About once a week I grab my laptop and head to a caf to work, brainstorm, and map out business plans. I usually enjoy a latt, cappuccino, or green tea while I work and I’ve found the change of scenery ignites my creativity and jump starts my productivity. For years I’ve gone to the same caf on Yale Avenue for my weekly ritual, but last week I stopped into a Barnes & Noble Cafe. I approached the counter to purchase a latt and the sales person immediately responded with an “up selling” offer. She asked, “Can I get you a slice of cheesecake to go with your Caramel Macchiato?”

I wasn’t even thinking about dessert, yet I somehow let the unexpected query: “Can I get you a slice of cheesecake to go with your Caramel Macchiato?” entice me into accepting a rich slice of cheesecake.

The lady at the Barnes & Noble Caf flawlessly executed the “up-selling” technique and without any hesitation I accepted. Not once in the three years of my attending my usual caf has anyone tried to upsell me. As I enjoyed each delectable bite of the cheesecake I wondered, “What would it mean to Barnes & Noble’s bottom line if every salesperson in the Caf attempted to upsell beverage seekers? What would it mean to the bottom line if just 2% of customers everyday were upsold?” What would it mean to your bottom line if every one of your employees flawlessly upsold your customers?

In my experience both as a consumer and as a Business Growth Strategist, I have discovered that many businesses avoid up-selling because they’re concerned that the customer may feel irritated or pressured, and often customer service professionals are reluctant to upsell because they’re uncomfortable with a “selling” role. But here’s the thing: If you don’t try to upell you are 1) Leaving money on the table and 2) Withholding value-added services from your customers. When done right, upselling offers translate into sales 5-20% of the time. And research shows that most customers appreciate up-selling when they are offered additional benefits that are relevant to their needs. Read on to get 5 tips to help you confidently and successfully upservice your customers.

Think of upserving as “Up-Servicing” – When done right, upselling is simply offering a “suggestion” to an already receptive buyer to enhance the value of her service. This is exactly what I experienced at Barnes & Noble Cafe. I was already a receptive buyer and the cheesecake most definitely enhance the value of my experience. When viewed as truly upservicing as opposed to upselling, selling doesn’t feel so overwhelming.

Make sure your upserving offer is always relevant to the customer’s needs. Offering a buyer of a latt a book on Feng Shui tips may not be relevant and is likely to be rejection waiting to happen. But offering dessert truly offers to enhance the receptive customer’s experience.

Be more interested in being of service than in getting a commission. Always focus on offering products or services that are relevant to the customer’s needs and will arguably enhance the customer’s experience. If your sole objective is to get a commission, customers will smell you a mile away. And trust me, they will not buy.

Recognize that upservicing increases customer satisfaction. Surveys and research has found that offering products your customers might find useful is a proactive effort on your part that conclusively leads to increased satisfaction and loyalty.

Think of “up-servicing” as a proactive service initiative. When you add upservicing to your skill repertoire, you will increase customers satisfaction and grow your bottom line.

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Big Ticket to Wealth, Carbon Copy Pro, Passport to wealth, Wealth Masters International, EDC-Gold and Liberty League

By Joel Booker

 I will break each of these companies down in a way that you can understand them. I will first start with Carbon copy pro. I tried Carbon Copy pro just from the beginning and you have to purchase a $49 video just to read a little about the company. I received this video, “Inside Out”, in the mail and watched each excerpt. I still have it on my desk sitting in the corner. This is a break down of Carbon Copy Pro. M1 sells for $1995, M2 sells for $8995, and M3 sells for $19995, and you can also expect to pay over $100.00 a month for this service. Carbon Copy Pro pours large amounts into advertising. They want you to pay the $8995 for the home business which they call Wealth Masters International or (WMI). Once you get to that level you will need to have a $2000 to $5000 budget for advertising budget. Now with the $19995 I will not even go into that because most people can not afford to pay that kind of money to start an internet business. Now you can make your decision on this opportunity.

The next company I will tell you a little about is Passport to Wealth. Passport to wealth has an Australian compensation plan called a 2 up system. Where they got this idea from is the insurance and securities industries because both of these are very direct, powerful, and simple. Their magic number is 3. With this number you must send up your first 2 sales and you finally get to collect your first monies from your 3rd sale. With this sale that is where your downline starts. If this is for you to pass up your first two sales then you may want to try passport to wealth.

The next company I will tell you about is called Liberty league. You will receive a three cd set, a workbook, journal for writing in, and a few other items to place in your hands and a small carrying case. The program is a self guided tour of you. With Liberty League you have two plans on which you can join. First of all you have an enrollment fee of $49 which allows you to become an associate and to get qualified for your commissions you will have to pay $1520. Liberty league also uses a two up program, which still means you must send up your first 2 sales before you even make any money back. After your third sale you finally qualify for your commissions and now your cost is up to $3520. After that you must attend two conferences which are called Liberty which will cost you $8000 and Summit will cost you $13000. With Liberty League you need five sales to start making money.

The next company I will discuss is EDC Gold or Earn Daily Cash. EDC is also a 1 or a 2 up system. You have to pass up your first 2 sales which cost you $997 each which is $1994 to the person that got you in to the program and at that same time you loose those prospects. You also have all of the hosting, and administration, and the reoccurring monthly fees. You will not make the money as described in the other opportunities.

Now with the last company that I will tell you about is Big Ticket to Wealth. With Big ticket to wealth you have three different entry levels. The first level is $797 which is the National Level, the second level $1197 which is the Executive Level, and the third level is $1997 which is the Presidential level. With the first level you send your sponsor and his sponsor $300 each and the remaining goes to administration. With the second level you will send your sponsor and his sponsor $500 each and the remaining to administration. With the final level you will send $900 to your sponsor and the same to his sponsor and the remaining to administration. With these different levels you will also have residual monthly income from them. The reason this is called a matching override is because you receive from you downline the same as your sponsor, so since your sponsor is getting the same as you are he will be there for you with any question you may have. Your sponsor will never leave you hanging because if you are making money so is he. You also have the help from our CEO Gerald Van Yerxa. Gerald Van Yerxa will help you if your sponsor is unavailable for any reason. We have a toll free number that you can use to get the office when you need them. They will get back to you in a reasonable amount of time, normally the same day. Our marketing strategies change from day to day. We will change what we need to just to stay up to date with the market. If you do not have the knowledge to work online we can help with all of the videos that we have in our back office and with that you will be able to do what is needed to succeed. We have just added travel vouchers that you can use to bring in cash from all of the different businesses out there. With the presidential level you have unlimited vouchers that you can sell, use for yourself, or even give away to prospective clients. I believe this is by far the best online opportunity on the internet. We have a daily webinar and conference that you can participate in and get a number from the screen during the webinar and go on a trip to many locations around the world at no cost to you other than the small redemption fee, taxes, and your incidentals that you incur. So if you are interested in this opportunity then follow the link below.

Thanks and God Bless you all.

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