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(Global home business) Up-Selling as Customer Service
By Monte Mccarty
About once a week I grab my laptop and head to a caf to work, brainstorm, and map out business plans. I usually enjoy a latt, cappuccino, or green tea while I work and I’ve found the change of scenery ignites my creativity and jump starts my productivity. For years I’ve gone [...]
New Telco 2.0™ Manifesto – Second Edition Preview
The current telecoms business model is approaching its ‘end of life’. Today, we’re previewing here on our blog an updated Telco 2.0™ Manifesto which we hope will provide a cogent reference point for creating a vibrant new business model at the heart of the digital economy. This second edition reflects the changes in our thinking over the last two years since we launched the Telco 2.0™ Initiative. It is based on output from four major Telco 2.0™ ‘executive brainstorm’ events, multiple consultin
