| Posted by Tom Kulzer (AWeber
CEO)
Usually, U.S. retailers earn 20-80% of their entire yearly
gross during the holiday season. But this year, things are
different. The sluggish US economy has prompted Deloitte
Research’s Carl Steidtmann to fear “the worst Christmas ever”
in the retail sector.
Short of going door to door in a Santa suit, how can
businesses increase profits and prevent a blue Christmas?
Despite economic gloom, industry leaders have found that an
e-mail follow up strategy can increase sales by a cheery 35%!
To weather the ailing economy, use a follow up autoresponder
during your holiday campaigns.
What Does It Do?
Follow up autoresponders follow up with your leads for you.
You create a series of messages, and decide when they should be
sent, (daily, weekly, etc.). Your autoresponder will send the
messages to each new lead automatically. With no further
intervention from you, your leads will remember you throughout
the winter chill. And this regular reminding will mean more
sales during the all-important holiday shopping season.
Give yourself the gift of a higher conversion rate! Follow
up automatically using these simple steps:
Offer Useful Information
Write your follow up messages for your leads - not for
yourself. You want to talk about your great service, but your
leads just want to know what they’ll get out of it!
At some point, you must have purchased something like your
product. What were you looking for then? Was it information
about pricing, styles, or holiday gift wrapping? Maybe just a
clearer explanation of the product? Figure that out, and put
the answer in your follow up messages. That’s what your leads
want to know.
Personalize Your Messages
You don’t open postal mail addressed to “Current Resident”,
and your leads aren’t going to read e-mail addressed to “Dear
Internet Friend.” People are simply more likely to read
messages that address them by name.
Autoresponders let you use variables to personalize your
messages. This way, you write just one message, but Lenny Lead
reads “Happy Holidays, Lenny!” while Kate Customer reads “Happy
Holidays, Kate!”
Names are only the beginning of the personalization features
available, though. In addition to full, first, and last names,
some autoresponders let you add e-mail addresses, dates, or an
ad category. The best even correct the capitalization in your
leads’ names, giving your messages a much more professional
look.
Track Your Leads
Get even better results from your snowballing list of leads
by experimenting with follow up content and timing. Your
experimentation will be much more successful if you have access
to proper statistics.
Only use a follow up autoresponder that offers detailed lead
statistics. Look for live, graphical stats that show your
incoming leads broken down by day / week / month, all of your
active leads, and leads who have requested removal from your
list.
Broadcast Tailor-Made Offers
To get more bang for your holiday buck, look for an
autoresponder that also lets you broadcast extra e-mails to all
of your leads. Some even allow you to send tailor-made offers
only to leads who meet certain criteria.
For instance, send everyone who’s been on your list for a
month a special discount. Or, notify all leads interested in a
certain product when a new shipment comes in.
Follow up messages keep leads warm. Use periodic broadcasts
to convert them to sales!
Prevent a Crummy Christmas
Businesses of all sizes have
seen their sales grow by leaps and bounds because of automated
follow up. Implement your follow up strategy now to make the
best use of holiday leads! Then, enjoy the season - your
autoresponder is following up for you!
Internet Marketing Tips Provided By
AWeber
|